We had the hardwood portion of our home improvement project completed last week on Monday through Wednesday. Your installation crew consisting of Jeff, Pops and their crew of two younger men were fantastic. From the first moment that Jeff introduced himself and his crew they represented your company with class and dignity.
As they progressed with the installation process it became more and more obvious they were much more than ‘installers’. The way they worked as a team sorting boards and arranging them so the color spectrum presented the most appealing visuals clearly indicated they were true artists.
At all times these gentlemen were polite, professional and extremely efficient. The end product was a hardwood floor that exceeded every expectation for beauty we had. There is no doubt we made the correct decision by selecting your company for both product and installer excellence.
Please express our appreciation to Jeff, Pops and their crew.
Thank you for the business model that you uphold through your compassionate and talented staff. In the eyes of a customer, a business is as good as its service. You are stellar. We would like to thank you for Steve who came to our home in Edgewood, KY from his home in Mason, driving in rush hour traffic after hours Wednesday evening until 8pm to assess our needs. Most significantly, we cannot thank you enough for all that Ro has done to take care of us. She is a treasure and an asset to your company.
We will, without hesitation, recommend JP Flooring to our friends and family and will be coming to you for our future projects.
Thank you ~ for being a business that upholds honesty, craftsmanship, integrity and customer satisfaction amidst others who choose to be unscrupulous for a profit.
With our deepest gratitude,
This was a smooth process from start to finish. The men who installed our flooring were professional and we thank you for making this so easy!
We have a large cork flooring area that needed refinishing. We refused to use the dealer who installed the original floors. We were extremely pleased with JP Flooring – they were so responsive and professional.
I was so pleased with my experience last year that I returned to the same salesperson at JP Flooring. While the installers that showed up for this latest job were not the same that came to my house the first time, I was just as happy and they were just as skilled. It just goes to show that no matter who at JP Flooring installs my floors, I know I’ll have the same great experience.
Pat was so easy to work with! She really listened to what I wanted. I never felt pressured and I felt we were working together to find what was right and on budget for me. I will send friends and family to her.
We’ve used JP Flooring for all our flooring purchases. We are sure to have flooring needs in the future and will definitely return to your store.
Your guys did a great job on install of tile floor that you suggested and also with the backsplash. And we cannot say enough good stuff about RO! She knows so much about color and the products. When I spoke to Nancy Ginn Gleason last week she also loves to use Ro. I hope you pay her well, you would not want to lose her.
Just wanted to let you know Roger finished the installation of our backsplash yesterday. It looks great, even better than we had hoped. And what a huge difference! It takes the kitchen up to a new higher end level and we could not be happier. Please let Roger know when you talk to him how much we appreciate his skill and great workmanship. He is a master installer for sure.
Thanks for all your help and in guiding us to the right choice.